Terms of Service

1. Acceptable Use Policy

When using our services, you agree to conduct yourself in a manner consistent with professional standards and industry norms. Specifically, you agree to:

• Provide accurate and truthful information in all communications and applications
• Use our services only for lawful purposes related to arcade game certification
• Respect intellectual property rights of Cert Pro and third parties
• Maintain the confidentiality of any account credentials or sensitive information
• Refrain from attempting to circumvent security measures or access restricted areas

2. Prohibited Activities

The following activities are explicitly prohibited when using our services:

• Submitting fraudulent certification applications or misrepresenting qualifications
• Interfering with or disrupting service functionality or infrastructure
• Attempting to gain unauthorized access to systems, accounts, or data
• Using automated tools or scripts to access services without permission
• Engaging in harassment, abuse, or inappropriate communication with staff or other users
• Sharing certification credentials or materials with unauthorized parties
• Using our services to violate any applicable laws or regulations

3. Service Access Requirements

To access certain features of our certification services, you may need to meet specific requirements such as professional experience in arcade game development, technical knowledge appropriate to the certification level, or compliance with industry standards and regulations. Some services require advance registration or payment before access is granted.

4. Fair Usage Guidelines

We ask that you use our resources responsibly and considerately. This includes not placing excessive load on our systems, respecting bandwidth limitations, and using services only for their intended purposes. We reserve the right to limit access if usage patterns suggest abuse or misuse of our platform.

1. Account Creation

Some certification programs require you to create an account. When creating an account, you must provide accurate contact information, create secure login credentials, maintain current information by updating as needed, and keep your credentials confidential. You are responsible for all activities that occur under your account.

2. Account Security

Protecting your account is a shared responsibility. You agree to:

• Use strong passwords and change them periodically
• Not share your account credentials with others
• Notify us immediately of any unauthorized access or security breach
• Log out from shared or public devices
• Monitor account activity for suspicious behavior

3. Account Suspension and Termination

We reserve the right to suspend or terminate accounts that violate these terms, engage in fraudulent activity, fail to comply with certification requirements, remain inactive for extended periods, or pose security risks. We will make reasonable efforts to provide notice before termination, except in cases of serious violations. Upon termination, you forfeit access to account features and any incomplete certification progress.

4. Multiple Account Policies

Generally, each individual should maintain only one active account unless explicitly authorized otherwise. Multiple accounts may be permitted for distinct business entities or separate professional roles with prior approval. Creating duplicate accounts to circumvent restrictions or suspension is prohibited.

1. Service Uptime

We strive to maintain consistent service availability, but cannot guarantee uninterrupted access. Our services may occasionally be unavailable due to scheduled maintenance, emergency repairs, technical issues beyond our control, or security measures. We will make reasonable efforts to minimize disruptions and provide advance notice of planned maintenance when possible.

2. Scheduled Maintenance

Periodic maintenance is necessary to ensure service quality and security. Maintenance windows are typically scheduled during off-peak hours when possible. We aim to provide at least 48 hours notice for planned maintenance that may affect service availability.

3. Feature Availability

Not all features may be available to all users. Access to certain certification programs, tools, or resources may be restricted based on subscription level, geographic location, professional qualifications, or program enrollment status. We reserve the right to modify feature availability as our services evolve.

4. Service Modifications and Updates

We regularly update and improve our certification services to better serve the arcade gaming industry. This may include introducing new features, modifying existing functionality, updating certification criteria, or retiring outdated programs. Material changes that significantly affect user experience will be communicated with reasonable advance notice. Your continued use of services after modifications constitutes acceptance of the updated terms.

5. Geographic Restrictions

While we aim to serve professionals globally, certain services may not be available in all regions due to regulatory requirements, language support limitations, or operational considerations. Certification standards and requirements may vary by jurisdiction to reflect local regulations.

1. Our Content and Trademarks

All content on our website, including text, graphics, logos, certification seals, course materials, and software, is the property of Cert Pro or our licensors. This content is protected by copyright, trademark, and other intellectual property laws. The Cert Pro name, logo, and certification marks are trademarks that may not be used without permission.

2. Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use our services for their intended purposes. This license permits viewing website content, participating in certification programs, and using educational materials for professional development. The license does not include rights to reproduce, distribute, modify, or create derivative works from our content without express permission.

3. User-Generated Content

When you submit content to us, such as certification applications, game documentation, or feedback, you retain ownership of your original work. However, you grant us a license to use, reproduce, and process this content as necessary to provide our services, evaluate certification applications, and improve our programs. You represent that you have the right to submit any content you provide.

4. Certification Credentials

Upon successful completion of a certification program, you receive the right to display earned certification credentials in accordance with our usage guidelines. This includes using appropriate certification marks and titles in professional contexts. Misuse of certification credentials, such as falsely claiming certifications not earned or using expired credentials, may result in revocation of certification privileges.

5. Copyright Notices

If you believe content on our website infringes your copyright, please contact us with details including identification of the copyrighted work, location of the allegedly infringing material, your contact information, and a statement of good faith belief that the use is unauthorized. We take intellectual property concerns seriously and will investigate claims promptly.